Terms and conditions

1. Acceptance

   By entering onto our premises, guests acknowledge that they have read, understood, and agreed to these Terms and Conditions.

2. Age and Eligibility

   Only individuals who are at least 18 years old (or the applicable minimum age for gambling in their jurisdiction) may enter into gaming activities or consume alcohol on our premises.

3. Responsible Gaming

   Guests must not gamble more than they can afford to lose. We provide Responsible Gaming tools, including self-exclusion programs and deposit limits, to assist guests who feel that their gambling is becoming problematic.

4. Entry to the Premises

   The management reserves the right to refuse entry or service to any guest at its absolute discretion. Guests must present a valid government-issued ID upon request.

5. Personal Property and Belongings

   Guests are responsible for all personal property brought onto our premises, including clothing, luggage, and electronic devices. We shall not be liable for loss or damage to any such items except in accordance with these Terms and Conditions.

6. Payment Terms

   All payments must be made by a valid credit card or other accepted payment method as provided on our website. A 2% surcharge may apply to certain transactions.

7. Room Occupancy and Accommodation Rates

   The maximum number of guests allowed per room is two adults (unless specifically authorized otherwise). Additional charges may apply for extra occupancy, services, or amenities.

8. Breakage Fee

   A breakage fee will be charged in the event of any damage to our premises, fixtures, or equipment caused by a guest's negligence or intentional acts.

9. Security and Confidentiality

   We maintain strict security measures to protect guests' personal information and credit card details. Our employees are committed to maintaining confidentiality in accordance with applicable laws and regulations.

10. Dispute Resolution

    Any disputes arising from these Terms and Conditions shall be resolved through the courts. These Terms and Conditions are governed by and construed in accordance with the laws.

11. Entire Agreement

    These Terms and Conditions represent the entire agreement between Pullman Reef Hotel Casino and its guests, superseding all prior agreements, understandings, or communications.

12. Modifications

    Pullman Reef Hotel Casino reserves the right to modify these Terms and Conditions at any time without prior notice.

By entering onto our premises or participating in gaming activities, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.